"Really the trip was spoiled from the first moment by poor management. I arrived around 2pm, was checked in and told my room was ready, but per hotel policy I would have to wait until 3pm to enter. From about 2:30 I noticed a group of women in kimonos lined up straight like soldiers and forced to stand there until close to 3pm, when it became their job to take me to my room. It was giving managerial power trip. Perhaps some guests would appreciate this pomp and circumstance, but I only felt...
"Absolutely amazing experience staying at this property. It was so beautiful, the meals were a feast for both the eyes and the mouth and the service was unmatched."
"Hanamurasaki is beautiful in almost every way. The rooms are huge and gorgeous, everything is spotlessly clean, and the location relative to the river and the rest of town is perfect. Our room had a private outdoor mineral bath. Yes, it’s very expensive, but we definitely feel like it was a worthy experience. We had omakase dinners five of our first 10 nights in Japan and our only complaint about Hanamurasaki would be that the omakase dinners were a little too hard-core Japanese for us. Most of...