البحث عن فنادق بتصنيف 4 Star في مارافال من SAR 381

"I booked with Brix, somehow the date stated a day before my stay( a mistake that wasn’t made by me) when I got there I only realized the error. The guy at the front desk went for the manager. A woman of African descent came over. She came with attitude and was very rude, telling me the date was for the day before and I cannot stay which means also I can’t get a refund. She said she can check if there was any rooms available and I would have to pay again. I declined and took my money where it was...

"The staff and it was clean"

"Rooms were very clean, staff friendly and professional, breakfast was excellent. Only issue or upgrade Kapok should consider is placing a screen from the elevator to the corridor to access the pool and make it more private.it is too exposed. Overall the stay was great"