"Absolutely incredible! Angsana Lăng Cô completely exceeded all of our expectations. The resort was beautiful, the scenery was unreal, and the staff were so friendly and welcoming going above and beyond for all our needs. Everything about our stay felt special and we honestly couldn’t have asked for a better experience. We had the most amazing time and would go back in a heartbeat. Couldn’t recommend Angsana Lăng Cô enough!!!"
"Restaurant Staff & Security: The restaurant staff and security team were amazing—attentive, friendly, and professional. They truly stood out and made parts of the stay enjoyable.
The Not-So-Good Service Issues
The front desk staff were nonchalant, unhelpful, and slow. They also provided incorrect information, which caused unnecessary frustration.
The room layout was odd. The front bedroom had two twin beds, which would have made more sense in the back bedroom (which had a king bed).
Beds: The...
"The only reason why I didn’t give it 5 stars was because it was in a part of town away from the touristy places. But that’s my fault. I obviously didn’t do my research. The area that the hotel was in was a place where almost no one spoke English. Again, my fault - not the hotel’s fault. Besides that, the hotel was great and the air conditioning makes the room chilly, so that was great!"
"I imagine that the place was really lovely when it first opened but a lack of maintenance, upkeep and proper cleaning has left it rather grimy and run down. The staff were friendly and helpful but a bit unorganized and spoke no English. They did upgrade our room free of charge because our original room we booked was apparently not good."
"Nice place, very nice and big playful gardens with streaming water ponds to swim in, beautiful sight at bar, but very limited alcoholic drinks, tiny shower crammed in a cubicle together with a toilet and a tiny sink. Overall beautiful place, but amenities and rooms need better maintenance as some things are loose and fall off, which seems like a norm for vietnam."
"Amazing experience with the spa, onsen, and water park. We travel in a family of 4 and everyone has a blast while we're there. Will definitely come again someday!"
"We were never able to find the place. I drove by the night before to try and find it and could not find it. We emailed the day before and no response. Neighborhood is poorer than most. "
"I had a booking in the hotel and when I reached there they told me that the room I booked was not available. They asked me to pay additionally for a different room. I have travelled so much and it was the first time I have encountered such situation. They made me wait until they sort out things.
My suggestion for the hotel is to improve customer relation at front desk and hire employers who can atleast speak with a minimum of English language skills or use a translator."
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
