"Room was good but a lot of road noise could be heard. We paid full price for an upgrade to a superior room but was then asked to pay a further £30 for breakfast even though all the superior room are breakfast included on the website.
We didn’t complain but just pointed it out that if we’d booked a superior room initially, we would’ve had our breakfast included in the price.
All in all the staff were friendly but under the circumstances, I think they could’ve done more to accommodate us with...
"Room was good but a lot of road noise could be heard. We paid full price for an upgrade to a superior room but was then asked to pay a further £30 for breakfast even though all the superior room are breakfast included on the website.
We didn’t complain but just pointed it out that if we’d booked a superior room initially, we would’ve had our breakfast included in the price.
All in all the staff were friendly but under the circumstances, I think they could’ve done more to accommodate us with...
David