"The staff that I met were lovely. Nice, smiley and helpful. As always communicating on the Expedia app was a nightmare and the messages took ages to be answered. I don’t know if this is about the Expedia app or the Hotel’s ability to answer messages? As an international traveller, which I imagine many hotel users are, it would be so much better if the hotel managed a WhatsApp account so we could text. In particular I had to message to ask about the shuttle from the airport. Everyone who books...
"The staff that I met were lovely. Nice, smiley and helpful. As always communicating on the Expedia app was a nightmare and the messages took ages to be answered. I don’t know if this is about the Expedia app or the Hotel’s ability to answer messages? As an international traveller, which I imagine many hotel users are, it would be so much better if the hotel managed a WhatsApp account so we could text. In particular I had to message to ask about the shuttle from the airport. Everyone who books...
Sara