البحث عن فنادق بتصنيف 4 Star في كوالي من SAR 137

"We recently checked into your hotel and unfortunately encountered several issues during our stay. Upon arrival, we were informed that because we hadn’t pre-booked breakfast, no meals would be available the following day—even if we wished to pay for them—due to an event taking place. We explained that we needed access to food due to health conditions, but no alternative solution was offered. Additionally, we were promised a water dispenser that never arrived. Later that evening, the air...

"The receptionist Vanessa and helper netty are super nice and helpful. They don’t tell you there is no a/c and you will be super hot!!!! Also 6 monkey escaped into my room and threw my stuff everywhere. The owners appear to be nice however they talked to other guest and not me, very weird. Wi-Fi went out for half the day. "

"The room and the service was excellent "

"This hotel is beautiful. I cannot express how lovely our time was here. The room was a great size with plenty of space a storage, and we had a balcony from which we could watch monkeys play in the trees. The aircon was a godsend! The hotel is set up as about 10-15 villas rather than as one large complex. This creates a much more boutique and homey feeling. There are many areas to enjoy in the hotel, including the gorgeous private beach. The food was exceptional, and despite being all inclusive,...

"Very clean room. very spacious in a very good location for the beach, restaurants & bars"

"The apartment was ok except for water outages. However the apartment block "

"We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you...

"Customer service at the reception could be worked on. The staff seem to go good at everything on the computers but when dealing with people and concerns there’s a lack of skill."