Find 4 Star Hotels in Kalimantan from SAR33

"Average service and facilities. Needs a refresh and more staff training. "

"Nice staff"

"The staff were very helpful. The bed was comfortable."

"All ok, the only thing is Cleaning , need to do deep cleaning!"

"no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay"

"puas bawa keluarga"

"have stayed a few times, always a good stay .only downside this time was I had interior room, no windows...like a dungeon except for that as usual the hotel never disappoints. staff wonderful, friendly and polite, breakfast 100% perfect...lobby bar area very nice and comfortable..."

"Location is good, mall in the complex, however, check in were a bit “complicated”, waited for 15 mins due to back and forth; the breakfast was good, it views too, nice. Overall, its acceptable (note : also not much competitor hotels around 😉) "

"Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple...

"1 no hair dryer 2 Towel hook broken"

"Heard a crash, it was the AC coming through the ceiling…power outage at 9pm for a good 30 minutes. Hotel overall is in poor shape. This is the “best” in town. Be prepared for a hotel that says it has western standards but is very, very, local and is not at international standards for service, quality, food or facilities. "

"Nice clean hotel"

"The room is nice, spacious and clean. The staffs are helpful and friendly. Easy check in process also"

"The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the...

"It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight,...

"All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service. The front desk wont tell you about your buffet if you dont ask and no information about it at all."

"Comfortable "

"Very good"