"The hotel is situated on a steep hill, which may pose a challenge for guests with walking difficulties. The rooms are clean, and the staff is friendly. We really enjoyed the family pool; however, it was unfortunately closed for maintenance just two days after our arrival. We were able to use the adult pool, but it was smaller.
The beach is accessible from the hotel, though it requires a long walk. The complimentary breakfast buffet was good with fresh fruit and juice. However, we found the...
"I don't even know where to start. This place was PERFECTION! The staff in the entire hotel was incredibly friendly and helpful, I feel that they are all our friends now. The food at the restaurant is amazing, people come visit from outside the hotel just to dine at the restaurant. The pools are sooo nice, and that is a highlight for me because my husband hates getting into pools, I literally had never seen him enjoy a pool the was he did in this hotel. We didn't have to share it with other...
"Enjoyed the overall stay. The the view from the restaurant, pool and our room was beautiful. Enjoyed watching the sunset. Breakfast was very good and staff was awesome."
"The staff were super nice and always willing to help, the shuttles were so convenient, the food was delicious and the animals were right there with us, beautiful view, if you want to be emerged in the wild life and still experience luxury this place is perfect, very happy with picking this spot! My concierge was Miguel and helped me with anything I needed! 10/10 Definitely recommend."
"Construction work was going on , we were not notified, only one restaurant open, and only one bar as well. Limited choices of food. Room service charged $25, which is high considering no choice of restaurants. Taxi to town was $40. It was mentioned that this is an adult only resort. In low season we saw many families. Avoid in low season. Not worth the price tag. Found lots of other similar priorities in the area with cheaper price tag."
"Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service.
From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay.
A few people especially stood out: Chris at the front desk and...
"I have no idea how the property is. I made a reservation, but had to cancel due to a last minute issue that came up. I gave property 2+ weeks notice of the cancellation so that they can find someone else. Instead, they refused to try and find anyone else during that time and decided not to refund my booking!! This was during high season and they could've easily found someone else to take my time. Instead, they decided not to bother and just keep my payment. This is terrible customer...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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