Find 4 Star Hotels in Hartland, WI from SAR 387

"Excellent front desk service. Kind and accommodating "

"Everything as expected."

"I really like staying here. The front desk staff were very helpful and the pool is great- love how the staff are diligent and trained, and the cleanliness practices. The hotel is well kept and clean also. My only complaint is how particular they are about outsiders. We came to visit our one son who lives in the area. It’s easier for him to come to our hotel room for dinner- and we were made to feel like we were bad because of that. I understand needing to separate the waterpark from the resort, but there has to be a more gracious way. Also, we brought in business as three other people came one day and bought day passes for the waterpark to swim with us since we were staying there. ($120) They were not even allowed to walk back to our room with us to change. They have a 2 year old so it was easier than the pool restroom. I understand there is miss use but good people shouldn’t have to feel like the misuse is our fault too."