البحث عن فنادق بتصنيف 4 Star في هکبری من SAR 497

"Great room "

"Horrible experience, there were BUGS all over the bed and under the bed. When we informed management, they did not care and stated they would send someone to “change the sheets” and then tried to say that it was because we had left the sliding door open. We did not leave the sliding door open. The property refused to give us a refund because it was not booked directly with them. They also could not move us to another room due to no availability, which we understood and just wanted our money...

"Kodey got us checked in and even tried to help get my co worker into a handicap accessible room, which we very much appreciated. The hotel needs to be refreshed. You can tell the pipeliners have used and abused it. My room had staples in the walls and ceilings from blocking the room off with plastic, probably from a previous leak. There was a thermostat on the wall but it didn't control anything. The room was clean overall though. My only real complaint is that we were both charged $5.51 for a...