"We stayed at Four Points by Sheraton for several days, and unfortunately, it did not meet the standard we expected from a 4-star hotel.
A few staff members—Ilena, Francesco, Haron Rashid, Antonella, and Pascual—were kind, professional, and genuinely helpful. They were the highlight of our stay.
However, our experience with Rossana at the pool bar was very disappointing. When we called to order drinks as instructed by the hotel, she often responded rudely, saying she didn't have time or...
"Tolle Anlage, alles sehr gepflegt und sauber. Das Personal unglaublich freundlich, das Essen super lecker. Der Pool ist wundervoll mit tollem Blick, nur etwas klein für die vielen Gäste und könnte etwas sauberer sein."
"First let me list the things I loved about the property. The staff is wonderful. They were quick to accommodate requests, were friendly, and kind. The food on the property was delicious. The pool was outstanding, overlooking the Tuscan vineyards. All wonderful. There are drinks and snacks available in various locations on the property, using an honor system to record purchases. There's also a wine dispenser, and the staff provides each guest with a "credit card" for wine purchases.
I was...
"The location is awesome. Very close by of Florence downtown near the Tram. However, our bathroom had mold and the shower had jets that were blacked inside. Our AC in the bedroom was leaking into the bed and didn’t keep us cool. We also went at the restaurant on site and reserved a nice table. When we arrived for dinner they switched our table and we didn’t get the view we wanted. The pool is great for kids. It could be a great place full of potential but it is very run down."
"What a wonderful 3 night break at Villa Casagrande! My wife and I had a beautiful stay in this historic villa. There’s a little steep walk up to the pool and restaurant next to it which were perfect and where we spent most of our time relaxing and sunbathing with the view of the trees and the Tuscan mountains. The staff were incredible, so kind, quick to help and made our stay even more pleasant. We both had lovely massages and relaxed in the spa area and one evening did the historic tour and...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
