"We arrived early and the front desk staff expedited access to a cleaned room and offered us a complimentary cup of coffee.
The next day, when my husband went to get coffee, my husband informed Stephanie at the the front desk that both cups of coffee were weak. Stephanie insisted that “This is what you ordered.” But never tried to fix it. My husband requested a refund.
The restaurant adjacent to the hotel had a nice view of the river and the wait staff was pleasant. However, they were out of...
"We arrived early and the front desk staff expedited access to a cleaned room and offered us a complimentary cup of coffee.
The next day, when my husband went to get coffee, my husband informed Stephanie at the the front desk that both cups of coffee were weak. Stephanie insisted that “This is what you ordered.” But never tried to fix it. My husband requested a refund.
The restaurant adjacent to the hotel had a nice view of the river and the wait staff was pleasant. However, they were out of...
LaVonya