"Check in took over an hour in a very hot reception! Room wasn’t made up till day 3/4, there is no phone to speak to reception if you have a quick question- alternative is to queue with guests trying to check in. Room wasn’t made fine but no housekeeping! Seems completely disorganised- Im sure they can turn it around."
"It's a decent hotel in Freiburg. Positives are it was air conditioned (though not too cool), pet friendly, central location and has car park (note, I drive a Ford Ranger pick-up and it was very tight in the underground car park - don't even attempt anything bigger).
Main gripe was at check-in (which took nearly 30mins after a very long drive). Matey tried to charge me double the confirmed Expedia rate as he claimed that my 17 year old son should pay adult rate when Expedia shows <18 yr olds as...
"Excellent stay. If you need a well located place to stay, go for this one. If you like to start your day with a good breakfast, go for this one. If you're into hygiene, a good bed, and a good size room, go for this one. If you want to feel safe and appreciate a good customer service, go for this one."
"Im Angebot stand Delux- Zimmer mit Balkon o. Terasse. Bei unserer Ankuft mussten wir feststellen, dass das reservierte Zimmer ohne Balkon war. Das Personal hat sich sehr bemüht und hat uns ein Zimmer mit Balkon gefunden. (Wir mussten zwar nach 4 Nächten umziehen, aber das war ok.) Da ein Delux-Zimmer (gemäss Definition des Hotels mit o. ohne Terasse sein kann) kommt so Zimmer für uns nicht Frage."
"Excellent 4 star hotel, excellent location and we liked the pool and spa.
The team were nice and helpful, special thanks to Matin who was exceptionally helpful. "
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
