"A lovely hotel retaining all its original features. There is on going renovation work bring undertaken with minimum disruption.
The standard of the breakfast could be improved and a few of the staff in the restaurant lack enthusiasm in their work. The majority of the staff are hard working and friendly.
The spa facilities are lovely."
"Hotel was very basic for a Holiday Inn. Restaurant seemed to be breakfast only and bar didn't ever look open. (Maybe the receptionist doubles as bar staff, I don't know.) There is only one lift so queues form. There was a mountain of pigeon poop on the outside window sill of my room, which was a bit gross. Inside was clean and location was fine, but I'm sure there are much better places in York at a similar price and location."
"Very disappointing stay.
Apart from check-in, customer service was almost non-existent. We waited for service for food and drinks and no one came. When we asked, we were told to wait, and were then told staff were busy dealing with other customers. We were customers too.
We were also given a ground-floor room, which was particularly unsuitable as we had our dogs with us. During the stay, a woman repeatedly walked around immediately outside our room, disturbing the dogs and making the whole...
"The room was very tired, with curtains hanging off the rails and masses of cobwebs & patches on the walls and ceilings. The bathroom entrance had an old gridded ceiling with fibre panels that were dirty, stained, and falling to pieces.
Aside from the disappointing room, the bar is good, as is the restaurant, and I cannot complain about the evening meal. I had fish and chips, which were very tasty.
Breakfast is a buffet, and it was well laid out, with plenty of cooked, non-cooked food and plenty...
"Nice hotel in handy location , right at the marina and literally few minutes walk to city centre.Lady at the reception was really helpful and and gave us few tips about sightseeing.Parking right next to hotel at very reasonable price £10/24h."
"Property was of a clean standard with staff being good, however the room had some issues, with being on ground floor, the bathroom could do with frosted window instead of plain glass you could see inside also no bath plug so no bath but shower was available. There was no toilet roll holder . Toilet rolls had to be put on cistern. Breakfast was good standard quality, parking was ok but can't understand why a charge was in place for paying guests..."
"Ideally situated. A few minutes walk to the city walls & one street back from river & bridge to city centre. Cosy double room was exactly that! Stayed 2 nights. Quiet peaceful room. Coffee pods & coffee bags plus choice tea bags along with small bottle of fresh milk. Great shower room. Air con adjustable in room, though it cut off after a few hours. Quite hot throughout the night as quilt was also heavy.Breakfast had many choices, cooked & continental. Friendly attentive staff throughout. Able...
"Great solo traveller experience. Room was as described, basic but perfect for an easy york stay. Clean facilities. Cleaners are abit loud in the morning. Good location with a bus route outside the entrance. Plenty of parking and good security. Will stay again."
"En general la propiedad es muy bonita, la decoración, pero ofrecen tocadiscos en la habitación, lamentablemente el nuestro no servía y se deslizaba la aguja por nuestro disco, podría haberlo rayado. Tampoco hay un equipo de sonido donde escucharlo, como propuesta es agradable, pero falta afinar detalles. Sin embargo lo más complicado es todo el juego de escaleras que hay. Es complicado cuando pasas con el equipaje, pasillos con escaleras hacia abajo o arriba. Poco práctico"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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