Find 4 Star Hotels in East Houston, TX from SAR 411

"A bit noisy the walls are very thin we heard children running up and down the hallway all throughout the night. The parking prices are fees are ridiculous. Upon check in I wasn’t greeted or welcomed, the night staff was much nicer. The bar/restaurant was nice with friendly workers, rooms are nice and clean. I probably wouldn’t book here again on my next trip here."

"It was nice just so loud and busy "

"Staff and Valet were both very helpful. Breakfast is pretty good , typical buffet style. Room was very clean and updated "

"Great"

"Our stay was very pleasant. The hotel room was excellent. We were charged twice for parking. Once as a miscellaneous debit and another as a point of sale. I called valet parking and the reservation desk. I was transferred to the financial department. I left a voicemail but no one returned my call, but one of the charges was removed."

"No fridge, no microwave, rundown rooms, can’t request late checkout until 8a the day of, staff doesn’t answer phones when calling. Poor experience. Will not return & do not recommend"

"The property is beautiful giving a resort feel, the staff is attentive and very friendly. The spa is it’s on little heaven tucked away within another part of the property. I am already looking into my booking my next visit with them."

"Room was not what was expected. Pictures on website were misleading. The handicap shower was ok, but the water poured on to the tile floor making it very slippery. Staff was not knowledge on shuttle times"

"Everything was good. Had to ask several times before finally receiving fresh towels. My only complaint was pool wasn't heated and needed to be cleaned. "