Find 4 Star Hotels in Dzalisi from SAR154

"Best time spent"

"We had a very unpleasant experience at checkout at this hotel. We contacted the hotel afterwards but they never replied. When we contacted Wyndham about the incident, they just replied that the hotel is a franchise so it is not their problem. We had a lot of luggage to carry to the train station so took a couple of suitcases out first and told the reception that we will be back in 10min. The room was paid the night before mentioning our early departure. The checkout staff said it is impossible to leave luggage in the room and refused to let us go, immediately accusing us that we may not come back and stealing something. It was the worst we ever faced in a hotel where guests are treated as thieves. The tone was very aggressive. He was quite adamant about the procedures and we obliged as we had no time to spare so brought all our luggage down. He took the room number whilst we left to drop the first luggage. We anticipated that he will do something in spite when we are away. When back to get rest of luggage, he slammed the bill and said a churchkela is missing as he sent room service to check the room. I immediately understood that it was a setup so refused to pay and he finally gave in. After such a lovely stay where we gave a 5* review in the room feedback card, we faced this behaviour from one staff which gave us anxiety whilst we had to catch a train. Check in staff were courteous so we wouldn't mark the hotel down as it was very good stay otherwise. "

"Great guys and really very amazing team!! "

"The staff is nice and the linens are clean but this is not a good hotel. Bring slippers as there is carpet in the room which is extremely dirty and stained so you will not want to walk on in with your bare feet. The air conditioner freezes so don't put the temp below 23 C and close the bathroom door with the fan on after a shower or it will freeze the A/C. If it freezes, turn it to fan only for a few hours and it will start working again. There is a basketball court/soccer field outside of the room window which children play and scream at till midnight. The shower doesn't drain well so take a quick shower or the bathroom will flood out. The area is desolate and feels unsafe. I don't recommend eating at the place across the street as they are extremely unsanitary and the meat was raw. I threw it out. Hepatitis can take years before showing symptoms. There is only one real restaurant "The Terrace" in the area. I highly recommend this restaurant as the food is good, prepared properly, and the staff are very helpful. I ate there every day as it was the only place anywhere close and met standards for food safety. Good luck!"

"Very quiet! Staff was very friendly and helpful!"

"Friendly staff and clean room"

"Thank you for the staff of Hotel S&L, we spent 5 nights there. They were friendly, welcoming and helpful. "