"My first room didn’t have air-conditioning so I was given a key to a second room, but I couldn’t get the door opened. Staff also had trouble, went away and came back and were able to open the door only to find a man sleeping in that room. They found me a third room and 90 minutes after arrival I was settled. The next morning, while sitting in my room two staff members opened the door and walked in. Clearly, they were surprised to see me. They backed out without even apologizing."
"My first room didn’t have air-conditioning so I was given a key to a second room, but I couldn’t get the door opened. Staff also had trouble, went away and came back and were able to open the door only to find a man sleeping in that room. They found me a third room and 90 minutes after arrival I was settled. The next morning, while sitting in my room two staff members opened the door and walked in. Clearly, they were surprised to see me. They backed out without even apologizing."
Faith