"We arrived at 11:00 at night. Cost for that one hour was $ 800. 00 for 2 rooms. My wife and I were assigned the wrong room by the check in staff. We had no blanket or comforter for the bed so we froze the entire night. I complained the next day but they did not assign us the correct room. We received no apology and were not offered to help us move to the correct room.
At check out we asked for simply a 1 hour late check out at 12:00. The man refused and said he would give us 30 minutes only. I...
"We arrived at 11:00 at night. Cost for that one hour was $ 800. 00 for 2 rooms. My wife and I were assigned the wrong room by the check in staff. We had no blanket or comforter for the bed so we froze the entire night. I complained the next day but they did not assign us the correct room. We received no apology and were not offered to help us move to the correct room.
At check out we asked for simply a 1 hour late check out at 12:00. The man refused and said he would give us 30 minutes only. I...
Timothy