"From the moment we walked in, its been nothing but a great experience.
Door staff friendly, Reception staff amazing and the manager Lauren even upgraded our room after hearing about my partners recent car accident.
Thank you Sofitel staff & Lauren for making this a perfect holiday ❤️"
"Nice building. Rooms were spacious but had many defects. Wifi was unreliable, TV didn’t work and lamp kept flickering. When we asked about the TV at reception was told the TVs are not that smart or good. Pretty average response for the price you pay. Could not connect the TV to wifi and could only get channel 10!! Expect more than this. Good location."
"Towels old , housekeeping staff very friendly and helpful, reception mostly not very helpful I was twice referred to brochures in the corner. 1 st check in day reception very helpful and polite. Wi fi etc was not used by me."
"As a solo female traveller I haven't felt more uncomfortable in all my travels including going to very remote third world countries. I was asked "to leave" from the lobby after breakfast which is a first come first serve restaurant due to "a booking" even though they don't take bookings (as per their website). The waiter never returned to let me know that I didnt have to go as the people chose to sit somewhere else. The waiter also failed to tell me that the people wanted a booth but they didnt...
"The positives were the staff, with check in and any enquiries, they were helpful, pleasant and friendly.
The locations was great, within 10 mins walk to Rundle mall, very close to light rail stop and other attractions like museum etc. Heated pool was also great to use during winter.
There is also a coffee club in the foyer of hotel.
Room size was good, however a few points which ,let it down for us were:
Main bedroom quite small, very squashy on either side of bed. Windows did not have sound...
"We had a function booked there for our daughters 21st and I had booked a room for my family. I had to work during the day, but I sent the rest of the family down so they could get ready before the function however the staff would not let them check in. My husband had the booking confirmation, but because the booking was only in my name (you dont get the option to add two names).
I have never had this issue before. So by the time I had finished work and got down there we only had 30mins to...
"Bed was very comfortable with quality linen, thick fluffy towels, so central, subway next door, other takeout outlets very close. Modern kitchen cabinets.
Definitely would stay again, we found it quiet M to F.
Reception always very helpful with queries from new comers to Adelaide."
"At the check-in they would first not recognise my pin number. I tried twice, and then a woman from the office came and told the staff that the transaction had to be done manually. The next morning, they did not have a record of my free breakfast. I went upstairs to my room to get the Expedia confirmation, and then they rang me, and told me that I was entitled to the free breakfast.
The room was nice and roomy. The grab-bars were well placed. The fridge was chock-a-block full with liquor, etc. I...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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