Find 4 Star Hotels in Cebu Island from SAR 151

"Whole building felt spotlessly clean. Restaurant had good variety of choices, buffet and à la carte like. Coffee shop in the lobby was fabulous too. Staff are very friendly and helpful. Wifi worked throughout the facility. Pool could be bigger but it’s in the city so. Overall we’d recommend this hotel and would love to stay here again if we come back to cebu. "

"no hot water and thin mattress"

"Highly recommended "

"Most things were nice. Food was a bit of disappointment. Lots of things in breakfast, but could be a better quality, especially the eggs; quite disgusting actually. What is the problem of preparing to each guest a nice plate of eggs, not those tiny plates, that eggs coming to your table, all soaked in oil. "

"Good location, breakfast, afternoon tea and cocktail and service is perfect "

"I strongly advise against staying at the Sheraton Cebu. What was supposed to be a premium experience turned out to be one of the worst hotel stays I have ever had. Here are the reasons, based entirely on actual experience: 1. Completely Unacceptable Soundproofing (Premium Room) I booked one of the highest-tier rooms, just below the Presidential suite, expecting a quiet and comfortable stay. Instead, the room had virtually no soundproofing. I received repeated calls—until 3 AM—complaining about noise, even though the only thing playing was the default hotel introduction video on the TV. For three days, I couldn’t even have a normal conversation inside my own room. This is unacceptable for any hotel, let alone one claiming to be luxury. 2. “Luxury Sedan” Pickup Was Misleading and Poorly Managed I reserved a top-tier sedan for airport pickup. What arrived was a Mercedes B-Class—far from a luxury sedan. At the airport, the assigned staff was sitting in a corner, making them extremely difficult to locate. After finally finding them, I had to wait another 10 minutes for the vehicle. 3. Second-Day Transportation Failure On the second day, I scheduled a car for 6:30 PM. I ended up waiting outside for 40 minutes and only got the car at 7:10 PM. It appears the hotel does not operate its own fleet but outsources vehicles. The car I received smelled heavily of cigarette smoke, which is completely unacceptable. "

"Joo, the concierge was a life saver. Due to the ridiculous parking for guests."