"We've stayed here before amd had a really positive experience, but was disappointed on this occasion. Our room was on the top floor and as soon as we opened the door to our room it smelled of smoke. There were peanut remnants on the carpet and the shower was a dribble at best that would go off mid-shampoo because of the lack of water pressure. They were also having issues with the fire alarm so had to evacuate within 20 minutes of arrival- according to staff it was the 5th time the alarm had...
"Room was very clean staff were very helpful and friendly bar was also very friendly and warm didn’t do breakfast but was very impressed with business as a whole would defo stay again . Good job"
"I always use this Hotel and highly recommend it. It is spotless, staff are great and polite and so very helpful.
The food is great and the bedrooms are oh so comfy."
"Lovely clean hotel with a good size bar and restaurant with cafe downstairs. I stayed on floor 2 and the interior was as brand new. The room had lovely decor, the king size room had a huge bed, the bathroom was nice and modern and shower was great. The room service was excellent.
The reason I’ve given 4 stars is because of the parking charge (£5 for hotel guests), I asked at reception if I could have two wine glasses for the room and was told they couldn’t provide them and I had to go to the...
"The hotel is in a great location and the rooms were spotless, modern and comfortable. Breakfast was a nit haphazard. Tables were not available and there was no check in so you had to find your own way. The staff were very friendly and tried their best but they were somewhat overwhelmed. Also, there was a power outage on my second morning so no TV or power sockets were available but overall, it was a nice stay."
"The staff at reception were most helpful and the location was good. Their restaurant stopped service food at 8:30pm and I just got to the hotel at 8:25pm. The staff at reception pre-ordered my food with the kitchen staff while I went to my room to drop the bag off. I really appreciated their kindness and help. However, the food quality was poor. The vegetables were overcooked and bland.
The room’s layout and size were as expected for a Hyatt hotel but on close inspection, the bathroom floor had...
"Lovely city hotel, excellent large rooms with super comfortable beds. Scrupulously clean, nice classic styling. Great value breakfast and really helpful staff. Coffee machine would be the icing on the cake! Close to all amenities in Leeds."
"Perfect stay, especially for the price. I believe we got a good Sunday deal! Extremely good location, near everything you want in Leeds and extremely comfortable room and bed. Aircon worked well, room was quiet and the amenities were great. Breakfast was delicious! We also ate there in the evening and it was also great (if a bit expensive). There was an alarm on at 10:30 on Monday which I wish they had reminded us of instead of just having a sign at reception. Also the Q park is next door but...
"Disappointed this time. Booked an executive room as a treat, never upgraded before. Upon arrival the room was great, bedroom good & large bath & large walk in shower. Unfortunately the blind on the large bathroom window would not close and as we were on the top floor it was very exposed & i was concerned that when it got darker in the evening, using the facilities would be seen by the opposite buildings. I reported the blind to reception, the gentleman came & looked & it wasn't repairable so I...
"Have stayed here before and will most definitely again. Convenient location for the theatre which is why we were here. Thr staff on reception and at breakfast were very cheerful snd helpful, thee room was lovely, spacious, clean and comfortable. Also if you were eating out in the evening there are loads of varied restaurants in the immediate location."
"Had a slow drain on the shower, due to the way the shower isn’t a tray this meant water flooded the rest of the bathroom. Reported to be reception and this wasn’t fixed. Had to use a towel wedged against the shower door and then turn the water down.
Asked for more milk sachets (two for a family room with 4 isn’t enough) at reception and got directed to the bar, had a huge wait whilst they faffed around serving just one person - god help anyone if ordering a round then!
A bit unclear at...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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