Find 4 Star Hotels in Castroreale Terme from SAR 212

"Wonderful property. Great service. Helpful friendly staff"

"Lovely place. Giada paid attention to us as if she were the owner. Convenient location to the port. 10 minute walk to the ferry, retaurants and shopping. Excellent breakfast. We will be staying at the same hotel next week upon our return from Stromboli."

"Front desk check in professional "

"Excellent in all regards"

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."

"amazing stay, perfect location & staff very helpful. Falling asleep & waking up to the sound of the sea with amazing sunrises - would recommend this wonderful hotel to anyone. "

"It was very pleasnt stay. The staff was very friendly and helpful. The hotel offers a shuttle which was very helpuful to go into the town. The pools are very clen. Acess to seaside from the hotel was great idea which allows swimming or walking by the beach."

"Large facility with nice amenities including parking, pool with a view of the sea, clean room with a sea view, and large breakfast bar and dining.Staff was extremely friendly and helpful. Great place to stay and relax after departing from ferry."

"Nice hotel manager willing to help "