"From check in to check out the entire experience was fabulous. The building is beautiful having been fully renovated. The rooms are clean and have everything you need for an overnight stay. The staff could not be more helpful and friendly. The buffet breakfast has a lot of variety, is fresh and beautifully displayed. A ten out of ten for us."
"Parking is limited under the building, and you have to pay per night. They offer the council parking lot across the road, as though it's part of their facility. Also, they offer breakfast, but there's no buffet. The cafe staff make each meal individually, and on the day I stayed there, the cafe could not meet the demand for breakfast in a timely fashion, as they were grossly understaffed and under-equipped. It meant you had to choose from the takeaway cabinet to be able to make it to work on...
"We enjoyed a 3 night stay at Potters. It it in a great location, close to everything. All the staff were very friendly, but a special shoutout to the staff in the restaurant who were great, as was the food! Would definitely recommend."
"The staff were very helpful with accommodating us with a ground floor due to my illness. The rooms are lovely and the hotel is central to everything. Thank you very much for our lovely stay ."
"Handy to the function we were attending.
Generally, the room is tired and needs an upgrade. It looks 30+ years since any update.
One lift was out of action, and the other lift was clunky, sounding like it would fail soon.
Kitchen basic.
Bathroom ancient.
Bed springs were noisy.
Parking on site good.
Rather disappointed overall for the money."
"Room was spacious and had most things we needed. The host was very welcoming and communicative. The kitchen items weren’t very clean though and I had to re-clean them before I cooked. This could be fixed with better cleaning supplies. "
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