"Everything has been lovely as always. However, the reception doesn’t always have a staff member present. We waited nearly 15 minutes to get our luggage back from the storage cupboard.
There needs to be some sort of bell/alert system when staff member is needed.
I was also surprised to see that paperwork with guests names was left on the desk, fully visible to anyone waiting at the reception
This is the only negative comment I have about this beautiful hotel. "
"Everything has been lovely as always. However, the reception doesn’t always have a staff member present. We waited nearly 15 minutes to get our luggage back from the storage cupboard.
There needs to be some sort of bell/alert system when staff member is needed.
I was also surprised to see that paperwork with guests names was left on the desk, fully visible to anyone waiting at the reception
This is the only negative comment I have about this beautiful hotel. "
KAROLINA