"As a repeat customer at Grand Chancellor Launceston everything was as expected ,very good ,,,, when it was time for bed we were very surprised as the bed was also host to a lot of ants ,, after some time later we relocated to another room this was a big inconvenience as I am a disabled person,,,, I thought this would have at least have been a very sorry apology from the management, but did not happen ,,quite disappointed,, ( 27 may. room no 1017 ,) thank for allowing me review my experience....
"As a repeat customer at Grand Chancellor Launceston everything was as expected ,very good ,,,, when it was time for bed we were very surprised as the bed was also host to a lot of ants ,, after some time later we relocated to another room this was a big inconvenience as I am a disabled person,,,, I thought this would have at least have been a very sorry apology from the management, but did not happen ,,quite disappointed,, ( 27 may. room no 1017 ,) thank for allowing me review my experience....
Meryl