"Overall, we had a decent stay. The hotel was very clean, the breakfast was nice and the location was ideal for getting around Mons and travelling to other places nearby.
Unfortunately, there were a couple of issues. The pool was inaccessible for the first two days of our stay, which was disappointing as it was one of the facilities we were looking forward to using. The bathroom also flooded whenever the shower was used for more than around five minutes, which made showering quite...
"The room was clean enough for me to stay there, the sink was blocked and the water would take sometime before it cleared. When I asked the staff they said yes, this is normal just wait for a few minutes and be patient. I had a non refundable stay so wasn’t able to move and get a refund either."
"Un excellent séjour !
Nous avons été vraiment très satisfaits de notre séjour au Novotel Valenciennes. Dès le départ, tout a été parfaitement organisé. On nous avait réservé une très belle chambre au rez-de-chaussée, avec très peu de marche à faire, ce qui était particulièrement agréable pour nous.
Pour les bagages, c’était également parfait : un chariot était à notre disposition et nous pouvions l’emmener jusqu’à la voiture pour la décharger. Très pratique quand on voyage avec beaucoup de...
"De kamer was redelijk schoon. Vooral de hoekjes in de badkamer konden beter.
De douchekop had een hele onhandig sproeier, het water ging alle kanten in.
Het bed was vreselijk hard en kraakte enorm.
Het ontbijt was uitstekend en de meneer daar erg vriendelijk!!
Fijn dat er thee faciliteiten waren!!"
"Camera spaziosa ..luminosa in zona tranquilla quasi in centro della cittadina...un po anonima ..pulizia Camera discreta ..personale un po indifferente verso il cliente..
Hotel senza un proprio parcheggio..
Hotel bello ..ma un po freddo.."
"I would like to thank the staff of this hotel for going above and beyond. When my car's battery died on a Sunday 6:00 am when the entire town was asleep, and no help was available, they did everything they could to help me. They jump started my car and
I was eventually able to continue on my way. These are the nicest people you can imagine. The hotel was also perfect in all respects, and the air conditioning works really well. Very very highly recommended!"
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