"The rooms were immaculate, bright, and very comfortable. They offered a breakfast which was a great way to start the day. I think the location helps sell this spot. We never needed a grab or other means of transportation. Close to everything you need.
A special mention to the staff - so helpful and accommodating. Always smiling.
THANK YOU!"
"way better than expected, the staff was amazing, room was clean. the room also came with red dao soap to take an herbal bath with, super healing. 10/10"
"Beautiful hotel situated outside the downtown area of Sapa yet very accessible with Grab motorbike transport or cars! The views were stunning and the pool was a nice addition. Super small gym but it’s a gym! There is construction going on a new property being built directly next to this hotel but I was out most days and the noise didn’t bother me."
"I like that it’s location near to the night market and other shops.
I didn’t like their breakfast was very poor with different kind of food and they don’t have iron to provide customers rooms but they support to iron internally with free of charge.
No too many labors to support and no more guests there
I would like to say thanks for Mr. Zoo because he tried to fix many disasters in the hotel and do his best to understand our needs and get our satisfaction."
"We were upgraded to a suite in exchange for a 5-star review.
Pros:
The suite was perfect.
The breakfast was excellent.
The view was spectacular.
The staff were very kind and helpful.
The hotel's location was perfect.
Cons:
The hotel is very noisy.
The Wi-Fi was extremely slow—practically unusable.
The game room was run-down.
The pool was fake—just for show."
"Wir hatten einen sehr schönen Aufenthalt hier mit sehr zuvorkommenden Angestellten.
Wir konnten vorzeitig unser Zimmer beziehen und auch nach dem Check out noch im Hotel bleiben, was unsere Weiterreise sehr angenehm gemacht hat.
Hervorzuheben ist die Pho beim Frühstück, absolut lecker! Der Pool war frisch befüllt und sehr sauber. Und eben das große Entgegenkommen der Angestellten."
"None of the listed amenities actually exist. No pool. No spa. Horrible location way out on the edge of town.
On the positive side, the girl at the front desk was very helpful. She helped me get a train ticket out of Lao Cai. I was going to stay three nights but left after one. Also the bed was nice and comfortable after a few weeks of hard traveling.
Oh, and there was supposed to be a free breakfast but there was no cook so it consisted of a cup of really bad cold coffee.
Unless you just...
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