Find 4 Star Hotels in Auburn, NH from SAR 462

"The hotel was beautiful and the people were great, with the exception of the manager. He promised to call back when i enquired about missing items. Took 3 calls to get him to call me back. Told me he didnt know how to work the new system and would send the items back as a courtesy. He then renegged saying he'd have to get a company card to do this. My friend and i were both charged for the transaction and each ending up paying, My card was charged without my permission after she had already paid them. When i called about this he admitted that it was his first time using the software, and told me to call my bank to cancel his erroneous charge. He kept calling me "ma'am" in a condescending manner, spoke over me and hung up on me. Not the kind of person who should be working in the hospitality field."

"I enjoyed every bit off my stay and everything was on point amd very clean and comfortable and organized "