البحث عن فنادق بتصنيف 4 Star في جبال الأبالاش من SAR 398

"Our experience here was exemplary. Jennifer and Austin at the front desk were welcoming, friendly, funny and very helpful. The premiere king room we stayed in was beautifully decorated, tastefully preserving both the character of the old hotel and offering modern upgrades. The bed was soft and comfortable and the towels were plush. Room had a nice city view, was quiet and very clean. The hotel itself is lovely and we took some time wandering around the main floor looking at photos and some very...

"I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays."

"Always a wonderful experience, this is my 4th time."

"I had a room with a shared door to another room. You could hear everything from the other room. It also took a bit for warm water in the morning and no coffee in the room. Which was a bummer but a great coffee shop in the lobby but pricey."

"Booked this for the pool and central location. It was great to be inside swimming around, watching all the people coming & going from PPG arena, lol! The hotel is close to everything, a short walk (highly recommend The Speckled Egg in the Union Trust Building. Delicious brunch and coffee, wow!) or you can catch a bus to explore further out. Hotel is clean, nice room. Got an upgrade with living room, it was gigantic! So very nice to spread out. Fairly quiet for being downtown. Friendly staff....

"Amazing hotel!"

"Hotel was excellent and unique lobby furniture and decor, with plenty of seeting areas in lobby and other sections to work or visit with others. Also, roof top terrace was open and had plenty of seating and great views of river and hillside area. Staff was very friendly and provided excellent recommendations and advice on where to go and not go. Be sure the ask."

"Customer experience should be prioritized over additional charges. If bottled water is not complimentary, it would be better not to place it in the room, as it can create confusion for guests. Similarly, breakfast should ideally be included in the stay, and if not, the pricing should be reasonable and provide good value. Small gestures like these go a long way in creating a positive guest experience."