"Un excellent séjour !
Nous avons été vraiment très satisfaits de notre séjour au Novotel Valenciennes. Dès le départ, tout a été parfaitement organisé. On nous avait réservé une très belle chambre au rez-de-chaussée, avec très peu de marche à faire, ce qui était particulièrement agréable pour nous.
Pour les bagages, c’était également parfait : un chariot était à notre disposition et nous pouvions l’emmener jusqu’à la voiture pour la décharger. Très pratique quand on voyage avec beaucoup de...
"Staff is wonderful, it's an old charming building but everything is tight, parking especially
No elevator up to the second floor so you carry everything up.
But located close to markets and downtown"
"Fantastic stop over hotel.
Close to all major roads and opposite a massive shopping centre yet safe and quiet at night.
Safe parking and comfy beds.
Breakfast is not worth the price - pop over to Starbucks in the shopping centre instead"
"Fantastic comfortable family room with 2 separate single sofa beds for the kids. We all had a brilliant night’s sleep and the staff were really helpful."
"I had a weekend booked here with my daughter. While waiting to board Eurostar I received a message saying to call them regarding my booking. (Why didnt you ring me) anyway I rang and was told there is a problem with our room and we can't stay and there are no more rooms available and someone will call in 5 minutes. No one rang. We still boarded our train and went straight to the hotel and was greeted by lady who was not very helpful, I don't speak French, she didn't speak English so had to use...
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