Find 4 Star Hotels in Alden, NY from SAR 417

"The bathroom was beautiful, but the shower water was lukewarm at best. The TV was beautiful, but it had no local channels to watch sports or connect to the area. Why do you have to call the front desk to get ice? There was no way to adjust the room temperature; it was set and locked at 71 degrees. The promised "breakfast coupon" I received in a text never materialized at check-in, and the selections for "breakfast" were premade sandwiches with no accommodations for allergies. The Campus is SMOKE FREE. For those who do not smoke, this is not a concern, but there was not even a designated smoking area outside for those who have the choice to do so. This experience was far from luxurious and felt more like a one-size-fits-all. Perhaps this company should stick to fine cuisine and overpriced spa packages for a romantic getaway. For a weary traveler who just wanted to relax after a long week, I will not stay here again. "

"Very nice stay in a homey inn and located in a great location. The room as spacious and comfy. Bed was a bit too soft for my husband and the Wi-Fi was very spotty. Some of the carpeting on stairs is worn and could use an upgrade. And you can hear voices pretty loudly in the hallway. But we still enjoyed our brief two night stay. Breakfast was made to order sweet or savory and pretty good. Everything is pretty much self serve(ie there are really any “butlers”), but that suits us just fine. Parking is tight in the lot outside the inn, but there is also a spacious lot across the street. We plan to stay again next month. "