Find 3 Star Hotels in Wilmington, NC from SAR 351

"There were spills all on the floor, ripped up chairs in rooms, pool is posted as they have one, then when you purchase the room and get there the pool is closed, and apparently has been since covid. Worker is extremely rude. Refused to help. Snapped at elderly customer. The ad is that they serve breakfast until 1030, well at 930 the lady cuts the lights off and you have to eat in the dark as she puts up the food. Refused to refill items that were out or low. Told people no, Turned the fridge with milk in it completely around so you couldnt get milk. Again this is at 930. A whole hour before close. When the other staff had multiple complaints they went to talk to her and she even told them no and go an attitude. But the worst part was the staff for check in. Her attitude and the way she talked to multiple customers and her refusing to help was absolutely ridiculous"

"Sadly the room was a little dusty and the floor wasn’t vacuum, especially on the third day we were to have services. Otherwise the stay was okay. "

"Reasonably helpful staff, but my room (corner, river view) had a broken door lock; when I asked to move, I was told there were no equivalent rooms available, so rather than be upgraded, I was put in a cheaper room with no balcony/view/ etc"

"The room smelled of pet urine "

"Great Location remodel looks brand new ! "

"Very good hotel. The breakfast was excellent — we really liked that it was diverse. The room was large and cozy, and the bathroom was also spacious. We would definitely stay there again."

"It was a wonderful stay, the hotel was super clean, the room was extremely large, the staff was wonderful. The breakfast was amazing. "