"When we arrived at the airport I called for a shuttle to pick us up, I was told a driver was on his way, we waited for almost an hour for him to arrive. I called the hotel 3x to inquire about the shuttle and was told rudely “he is on his way”. Clearly, he was not in any hurry. By the time he got to the airport several other guests were waiting and were equally upset about the delay.
We went to the hotel restaurant and were told they couldn’t seat us. Seems this location is understaffed"
"When we arrived at the airport I called for a shuttle to pick us up, I was told a driver was on his way, we waited for almost an hour for him to arrive. I called the hotel 3x to inquire about the shuttle and was told rudely “he is on his way”. Clearly, he was not in any hurry. By the time he got to the airport several other guests were waiting and were equally upset about the delay.
We went to the hotel restaurant and were told they couldn’t seat us. Seems this location is understaffed"
Harriet