Find 3 Star Hotels in Valley Grove, WV from SAR 337

"Horrible "

"Clean room Staff was wonderful "

"Pet friendly though they charge a $75 fee for a pet. This is not disclosed on their website. Also the phone number for the front desk does not connect you to a real person if you have questions, it reverts you to a reservation line."

"Clean comfty room"

"Front desk staff seemed annoyed that we made them have to put their phones down and do their job. We arrived early and knew that our room wouldn’t be ready, but wanted to do that paperwork and that done, young man at the desk said ok, you’re good. When we came later that night, we had to do all check in procedures that he said were done. He didn’t seem to know his job. Our room temp was set to 85 when got there and took an hour to cool it down to comfortable level. The room was worn and not very clean looking. It is the first and last time we’ll be staying a Hyatt property."