البحث عن فنادق بتصنيف 3 Star في Torreon من SAR 226

"The staff was great, and the food at the bar was fantastic. The room was average. The sliding door to the bathroom would slide open every time someone closed it. We were charged a resort fee, and the swimming pool wasn't even available. I guess it's an extra just to sleep."

"The 1st room we were put in the TV was broken, the phone didn't work, the drains in the tub and sink didn't drain, the bathroom fan also didn't work. Also, the AC didn't cool the room and the outdoor temp was over 100 degrees, in room temp was 78 degrees. Changed rooms, in new room, bathroom fan didn't work, there was no toilet paper holder or toilet paper, also, AC didn't keep room cool. Even though front desk said to set it at 65 or 72 so that it wouldn't freeze up."

"Left my long sleeve shirt at the restaurant after breakfast. Spoke to the restaurant staff and went to front desk twice. But seemed nobody knew. One of guests told me she did mention it to restaurant staff and had a photo of it. In the end it was in the garbage bin. I don’t understand why the restaurant staff threw it away."

"The light in the room was horrible. Couldn’t see to part my hair. The bulbs in the room couldn’t have been more than 40 watt. It’s an old hotel ,with one of the best locations in Sante Fe, with underground parking that needs to be undated. Turn ons in the shower were reversed. Sink dripped. Vanity area was tiny. Needs another mirror. Other than that, it was ok."

"We loved everything about the room and property! Because we had a second floor room, and two knee replacements, it would’ve helped knowing there wasn’t an elevator. We managed, but it was surprising not to find an ice machine on the floor or in the building. I addressed it, and the staff was very accommodating and courteous to want to help. Breakfast on their garden patio was uplifting and started the day off nicely , along with a good strong coffee. Easy location to walk into plaza and shops....

"I did not appreciate My stay at this hotel. I booked My room on 1st floor and room on 2 floor of me was making a lot of noises. I was unable to sleep they whole night. Please notify guest to respect other guest and keep noise on a low level. Thank You ."

"I've stayed at El Rey many times, and I always enjoy it. The rooms are large and smartly decorated, there are many fun events that regularly occur on the property, and everything is well maintained. The hotel staff are very friendly and helpful, although the bartenders at La Reina seem to favor local patrons and can sometimes be aloof. The La Reina Mesita foodtruck is a bit hit-or-miss, but is nonetheless convenient. Overall, it's a fun place with great amenities and is centrally-located....