"Unfortunately, our experience with the hotel staff was disappointing, POOR COSTUMER SERVICE. The staff were not welcoming or helpful, and our concerns were not handled with the level of care and professionalism we expected. EVEN YOU EMAIL AHEAD AND THEY RESPONDED VERY LATE., WE ALREADY ARRIVED. THEY JUST DON’t CARE not even trying to resolved or help out.
Good customer service is an important part of a hotel stay, and unfortunately, that was MISSING during our visit. Family traveling with...
"Helpful staff, just have to dial zero and request what you need or go to the front desk. Clean linens, towels and room tidying daily or DND respected. Breakfast is a great spread for just €12 a morning (when you reserve ahead of time).
The only downside is the parking is a little inconvenient but I think the staff does their best to accommodate for safety reasons. Have to use a call box to enter, confirm you have reservation for car parking and then use another call box to enter the hallways to...
"Lovely hotel with a historic vibe, but it could use an upgrade in hospitality processes and staff training. The restaurant was well laid out, but seemed understaffed as the service team always appeared hurried, under stress and generally unhappy. The quality of the food was decent, but lacking in selection and steaks were often overcooked. The front desk staff were professional, but somewhat lacking in congeniality and the housekeeping team were average, with the exception of one South Asian...
"The staff members were very helpful and friendly. The room was clean but just ok. It's an older building, but the bathroom was upgraded and clean. The carpet however could be changed."
"Aucun air climatisé dans cet hôtel, nous avons dormi les fenêtres ouvertes et avoir entendu les bruits du Temple. Bar jusqu’à 3h du matin. reste très bien situé si vous êtes défaite tard et aimez-vous coucher tard?"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
