"Hotel in an ideal location for centre of town, close to railway station. Ideal to walk to parkrun in 30 mins.
Dog friendly hotel.
Some noise from city centre, but not too bad considering a Friday evening.
Bathroom in need of an upgrade but was spotless and did not detract from pleasant stay.
Staff very friendly and helpful. Carpark monitored on cctv.
I would recommend and definitely return"
"Ease of parking, excellent dinner, lovely staff and a spacious room made for yet another extremely pleasant stay. Vanessa and the other dining room staff coped admirably with the additional presence of a very large number of cyclists and support teams on the first night that were involved in a high profile race."
"Good hotel and staff but booked a suite but we did not get a room with a sofa or bed robes. Lift was broken and we were on the top floor. Stayed here before, it is a good hotel and would recommend it"
"Room was very large & clean.
However, the double bed was 2 singles pushed together. Additionally , there was a wheel missing from one corner, which made the bed lopsided, with the mattress overhanging the side. Not at all conducive to a great nights sleep! As the reception is unmanned most of the day we couldn’t even report it!
Check in experience left much to be desired. The member of staff who checked us in was also working as a bar tender. He just handed us the keys with no directions to our...
"Sorry to complain but I think there should be a handrail on the outside steps leading down to the patio and I would have liked a small drinks fridge in the room , apart from these I have no more complaints G & P Edwards"
"The hotel was old but beautifully set in the middle of nowhere. Only 1 staff member on and couldn’t cope with the workload. Was very off with all customers. Food was excellent."
"Ideal location within the town of Keswick, the staff were brilliant and the breakfast was very good, the room was a good size but the bed was very creaky and it could do with a new mattress.
There is free parking but its made for smaller cars as its really a tight squeeze. Overall we had a great stay."
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