Find 3 Star Hotels in Symonston from SAR 226

"The villa was spacious and looked nice from the outside. Inside the spa bath was dirty with dirt marks and the shower gel and shampoo dispenser was empty. We asked reception to clean the spa bath and fill the dispenser and they just gave me mini shampoo bottles etc. They said as for cleaning depends if staff are available. I asked for a hairdryer they said its been stolen. We requested a late checkout and lady demanded us to be out on time as they had big group coming to stay. The next day they made the bed but left the rubbish and provided no fresh towels we had to collect them There were 2 guys staying at villa next door who chucked meat in our bins so bin guy had to take away bin he said he almost vomited. On the last day there were flys in the villa plus cockroach and bugs in spa bath. The lady also advised the outdoor pool was under maintenance and closed so we couldnt use the pool and the bistro was closed. The accomodation was very far from shops and tourist atrraction. It seemed the staff only wanted to do bare minimum. The accomodation was average and run down. On the morning of our late checkout the reception called me at 10.30am as they forgot we had requested late checkout. I felt they were implying us to hurry and leave. We didnt feel welcomed. I was really disapointed! It was a clear case of false advertising and i dont recommend staying here for the price. The customer service was appalling and one lady was rolling her eyes at reception."

"Cabin was good but not cleaned properly. We found that the floor is not mopped and is really dirty. Cocroch are to be found. "

"Don't think you can get food or drink on an Easter Monday, wish someone had let us know,... Expedia or the hotel "