"The staff did not understand English at all, which made communication very difficult. They were unable to speak or properly understand English, making it challenging to ask questions or request assistance. Better communication skills and basic English training for the staff would greatly improve the guest experience.
At Reception Girl took 2 Hours to find our reservations which was already paid and if you give them extra money they will give you room straightway feels like they purposely doing...
"Worst hotel ever.
1. Booked double room, the tried to provide dorm bed or chafdong extra.
2. Very poor room conditions. An old, dusty mattress, dirty sheets (the condition of two small ones) and a shower over the toilet bowl — it is impossible to wash. Lots of dust and smells"
"3 floors NO ELEVATOR! And 1 MORE steep floor inside. Bathroom smells and shower difficult to work. Mattress is worn, slightly lumpy. AC wasn’t working till last day. Staff, outside of manager, were well meaning and helpful.
The location is very good if you want to be near historic district"
"We had a wonderful stay at Ferma Art Hotel! The location is excellent, right in the heart of Baku, close to the main attractions and the Old City. The room was clean, spacious, and comfortable, and the staff were very friendly and helpful. We especially loved the atmosphere and stylish design of the hotel. Breakfast was also very good. Highly recommended for anyone visiting Baku — we would definitely stay here again!"
"I had a great stay! Services were outstanding, bed wss comfortable.The staff were friendly and helpful, the hotel was clean and welcoming. I liked the central location, walking distance to sights
couldn't have asked for more. Would definitely stay here again, highly recommend it!"
"For the price the hotel is very good. Great location, decent WiFi, clean room, decent bathroom and very helpful staff.
The breakfast was ok but nothing amazing, didn't know it was pre-plated and served to your room but like I said, it was fine.
Big thank you to Sadiq, very sweet guy, warm welcome and very helpful."
أقل سعر عُثر عليه في الليلة الواحدة خ لال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
