"Have stayed here a couple of times while travelling. Nice neighborhood, Easy access off I-90. Very pleasant building and pool area. Comfy beds. Very relaxing"
"Staff was helpful and restaurant on site was very accommodating. However, our experience was a bit noisy since our room was located next to the storage room where housekeeping staff moved around a lot. The AC and fridge were also pretty noisy."
"The property was like any other hotel. The pool could have been cleaner. The rooms looked clean but when you turn the air conditioner on it blows out very musty air. Due to allergies we had to step out for a while to let it cycle. The housekeepers were nice with what little interactions we had with them. The Monday morning desk and kitchen staff were very rude. Pushing my kids to get their breakfast because they wanted to close. Every trip to the car with a bag we would be asked if we were...
"After a full day with the kids at the Strong National Museum of Play in Rochester, it was so nice to arrive here and be warmly welcomed and have a comfortable place to lay our heads for the night. From the lovely young lady who welcomed us at evening reception to the daytime reception staff, everyone was exceptionally kind and helpful. Even the cleaning staff we passed in the hallways were always so friendly and welcoming. Thank you to the entire team for your wonderful hospitality and for...
"Rooms are large and clean. The staff in the bistro is always friendly and super helpful, always willing to make items to special order. We stay frequently to visit family and always have a great experience."
"Overall great place to stay! Love the free breakfast everyday of the week, and it was delicious 😋. Plus they gave free dinner and drinks Monday thru Wednesday! It was clean and they allow pets. The atmosphere is great especially right along the river. Most important the staff was friendly and helpful. The only thing I wish is that they had a pool."
"This was a last minute reservation for us and we are really happy we ended up here. We had a nice stay. The highlight for us was the staff. We’d had a bit of a rough day & tte team at the front desk knew. They went above & beyond to make us feel at home.
When we needed more bedding they were so quick.
By the end of our interaction at the front desk at check in our day went from stressful to us laughing & joking around.
I’d stay here again.
The only negative for me was that the pull out couch...
"The room was clean. Great shower, endless hot water and wonderful pressure. Breakfast has nice offerings. It's a nice quiet location right off the interstate with lots of amenities within 5-10 minutes"
"It was inconvenient to bring luggage to the second floor without elevator. The lodge rooms were in a separate building with an access key needed every time entering the main door.
We have been charged very high rates for the least amount of amenities. On top of it they charged extra for the water bottles.
The lodge location was 40 min away from my destination the letchworth state park."
"The breakfast, 3 days was fair. Same thing every day. The unit they use for the eggs, meats and potatoes was challenging to get things out. More like pastry lift up doors. Plus they were not hot, fake eggs, no bacon, for two mornings the waffle batter machine was not working so they put out cups of batter. The bread was stale. No silverware or plates and bowls. After 20 minutes they broth out plastic silverware and disposable plate and bowls. For a Hilton I was very disappointed. I have stayed...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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