Find 3 Star Hotels in Sowa

"The whole resort appears to to be run down and derelict. The swimming pool is empty and the whole place unkept. The room was recently refurbished and clean. We were cought out that the online booking said breakfast was included and then when we checkjed in the manager advised us that it was not and we had to pay an additional fee for the breakfast."

"We arrived and they were not expecting us even through we had a confirmed booking. After two phone calls the receptionist still couldn't confirm our booking. We waited around and still didn't get anywhere. We then asked to see the room which was unprepared, unaired, smelly, damp, mouldy and sited right next the public toilets next door. The next available town was Maun, another 4 hour drive away so couldn't wait for the receptionist to sort our booking so we left. We feel angry that we had...

"The place was clean but the bed was the highlight for me, very soft and comfortable."

"We arrived on 30 November and the entire lodge was burned to the ground! No one around to explain. It didn't appear to be freshly burned. Why are they still taking reservations and payments? I want our money back! We had paid in full. #7460382275534. Please confirm you will refund us in full! Debi Nicholson"