"I’m furious and in disbelief on the complete lack of customer service at this hotel! I was kicked out by the manager after being there for united and then politely complained about the cleanliness of the room.
I had a reservation for two separate rooms on Oct. 14th for 3 nights so I can visit and see my son off on an overseas deployment. I arrived at the hotel 30 minutes before “check in time” so if I wanted to go to my rooms I’d have to pay an additional $20 and since I just wanted to go see...
"I’m furious and in disbelief on the complete lack of customer service at this hotel! I was kicked out by the manager after being there for united and then politely complained about the cleanliness of the room.
I had a reservation for two separate rooms on Oct. 14th for 3 nights so I can visit and see my son off on an overseas deployment. I arrived at the hotel 30 minutes before “check in time” so if I wanted to go to my rooms I’d have to pay an additional $20 and since I just wanted to go see...
Rebecca