"Amazing and beautiful property. They gave us a free upgrade and the room was spectacular. AC was amazing, customer service was amazing, location was great and easy to walk to from train. We LOVED it here!"
"Outstanding service! I had a travel crisis and needed to figure out how to get an emergency passport. Samuele, at reception went completely above and beyond to help me research the process, print paperwork, and figure out my next steps. Exceptional staff and highly recommended!"
"En general todo muy bien con excelente ubicación. Solo el aire acondicionado no es muy bueno en todas las habitaciones. Y cuando hacen la limpieza sería bueno que cambien los vasos. El detalle de agua y panes en recepción es un súper plus muy apreciado."
"The location is fantastic - right in the middle of a central part of historic Florence with great sites, shopping and food. It was 104F while we were there and our first night, the AC in our room did not work despite being told at check-in and later that it would be fixed by 20:00. We were told there were no other rooms available and had to beg for a fan. The AC was going to be fixed the next day and by 17:30, it was still not fixed and had to demand a new room. Second room was better and had...
"They have water upon entering the lobby, staff is welcoming and property/rooms are clean. The only issue we encountered was that the air conditioner did not work properly, we had to rely on our hand held fans to cool down, room also gets humid after taking a shower."
"Easy check in with keyless entry to building and room. Despite other reviews, it’s easy and they send you a link with easy to follow instructions. Also we we created by staff after we opened the doors who explained amenities. Bar and small bistro. He also scheduled airport transfer for us for 15 euro fo family of four and 8 bags! Room was tidy, clean and well kept."
"Clean room and staff very helpful indeed. Excellent distance from everything in Florence that you'd want to explore. Shops and cultural sites all a short walk. Room usefully appointed and quiet."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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