"Really nice hotel at the heart of Newmarket, friendly staff, free car parking, clean & comfortable rooms with a very enjoyable breakfast, there was nothing not to like"
"A basic hotel set in lovely, peaceful grounds. The rooms could do with updating, but for a three-star hotel, they were as expected. I didn’t book breakfast, and unfortunately, the Sunday roast didn’t look very appealing.
I stayed for four nights while visiting family, and the location was quiet and pleasant. The hotel staff were friendly and helpful. However, housekeeping didn’t clean our room once during our stay. When we asked for it to be cleaned, the cleaner said she would, but instead left...
"The receptionist was very helpful and welcoming when we arrived.
Allocated a room with a four poster bed, as I'm a little claustrophobic we asked to change room at reception, no problem at all. Overlooking the river with balcony we would definitely stay again in this room.
It is a little tired but clean and comfortable."
"Bathroom very much below standard. No lock on door, towel rail disconnected, toilet hard to flush. Shower curtain annoying.
Bedroom windows so old they didn’t shut. Needs net curtain for privacy.
Lots of cobwebs need addressing !"
"Small booking snafu cleared up very quickly, thank you to the hotel.
As we were only there for a couple of nights we didn't have a chance to use the hotel's bar or restaurant, but it looked nice!
Would definitely book with them again."
"The White Horse was a beautiful place, very welcoming. The very clean 'chalets' were out the back of the hotel so you weren't disturbed by the road or the bar. The staff were just superb, always very helpful and courteous, nothing was ever to demanding. The breakfasts were outstanding. I fully recommend the full English! Will certainly stay there again if ever in that neck of the woods."
"Very nice place to stay. The staff were very friendly and helpful. The room was comfortable and clean. Food was excellent.
It is in a good location for the centre town easily walkable.
There is no parking but was able to drop the bags off. Car park nearby and reasonably priced (5minute walk back).
Would definitely stay there again."
"All great except for the staff. Never seen 2 women workers in a hotel more miserable and unhelpful as the 2 I met today! Apart from their miserable attitude the hotel was great"
"After quickly booking about 11pm we arrived at nearly midnight. All doors inside were locked and kept ringing the contact number but not manned. There was clearly a door to the rooms but had not been sent a code to get in. My son went round the back and found an open door so we entered that way. We presumed that the only two rooms with a door open were ours! We left early in the morning and again not a single member of staff was to be seen. This issue raises great concern regarding the security...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
