Find 3 Star Hotels in Pembroke, VA from SAR 298

"Clean room. Staff very courteous."

"I’m surprised that Holiday Inn lets this hotel operate under the IHG banner. This hotel is not up to General Holiday Inn standards. The rooms have that foul, musty smell. The sink did not drain properly. The shower water was mildly warm at best. I realize it is an older hotel but there is zero effort to keep it modern. Such a shame. I booked through a 3rd party (hotels.com) and prepaid for 4 breakfasts. The hotel claims to have no record of this. Now I have to see how to handle that misstep. Terrible experience from a traveler who generally trusts the Holiday Inn brand name. "

"All in all is was a good place to stay .. a few exceptions.. the HVAC made a load noise when it came on ..I noticed it at first and then my girlfriend said the same thing .. it woke us up a few times.. and we ended up turning it off .. same issue with the doors for other rooms on the hall .. sounds like a small bomb when people leave or enter their rooms ..did not get out room cleaned after the first day but no big deal .."

"The bathroom shower did not have shampoo or soap in the dispensers and there’s dirt around the floor the edges The hallway and the stairwell going down was filthy The downstairs bathroom and the lobby was filthy and unrepaired drywall, and the trashcan overflowing Overall, a nice hotel but it’s not being maintained and slowly going downhill The staff was really nice to deal with, and the bids were comfortable Just need to do a better job of cleaning and maintaining"