"I liked the room, although the towels seemed old and worn.
Unfortunately, my experience with the staff was disappointing. When we arrived at reception, the lady at the desk was speaking with other guests and ignored us for about 10 minutes. When she finally assisted us, she provided the necessary information but did so with an unfriendly attitude.
The phone in the room did not work, but the maintenance staff member who came to help was very kind and resolved the issue quickly.
I was also...
"I liked the room, although the towels seemed old and worn.
Unfortunately, my experience with the staff was disappointing. When we arrived at reception, the lady at the desk was speaking with other guests and ignored us for about 10 minutes. When she finally assisted us, she provided the necessary information but did so with an unfriendly attitude.
The phone in the room did not work, but the maintenance staff member who came to help was very kind and resolved the issue quickly.
I was also...
Maria