"Extremely Disappointing Stay
My experience at this property was extremely disappointing. Upon arrival, I discovered that my room had a roach infestation. I immediately reported the issue to the front desk, but they told me they were fully booked and could not move me to another room. Instead, they said they would spray the room while I was out.
When I returned, the problem had not been resolved. I continued to find roaches, including on my luggage and throughout my personal belongings. This...
"We really enjoyed the location, free parking, laundry room and the beautiful pool! Staff were amazing! Friendly, kind, helpful and knowledgeable. Mahalo!"
"Perfect place to stay for a couples getaway if you’re visiting The Big Island. Staff were always able to help whenever we needed them. Being greeted by Coconut Jake every morning was the perfect way to start the day. Greeting Miss Kitty in the evening after a long day of fun and adventure was a treat as well. Rooms provide all the things you’d need when on vacation: beach towels, beach chairs, umbrellas, hair dryer, bathroom supplies, etc. I could go on about all the great things about this...
"I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...
"Fantastic historic older property, very well maintained. Great layout and superb location. Host was super nice. Comfy bed and linens. Plenty of excellent amenities. This is our new go-to when visiting Hilo. Highly recommend!"
"Communication was excellent and check-in was very easy. We had a ground floor room, which was what we needed, but I think the second floor would have a view of the bay. Our lanai had a hammock and lots of visiting birds. The room itself was thoughtfully appointed. When you enter the kitchenette was to the left with a microwave, coffee maker, electric cooktop and full-size refrigerator. All dishes and utensils that we needed were right there, along with complimentary coffee. To the right of the...
"Interior design nicely arranged, but pricey for what it really is.
Clean, good communication with host.
Location OK, close to downtown hilo, breach front if you have a car, but surroundings of the appartment are not fantastic,
Table for dinner is tiny, can fit 2 guests but not 4, what made dinner as a family of 4 challenging..."
"This was an amazing house, with about 4-5 rooms all to ourselves. There was full kitchen and cooking facilities, and some snacks and cooking materials (milk, sauces, etc) had been left for us to use. Each room was an Aladdin's cave of souvenirs and oddities, attached to the wall or ceiling. There was an amazing little garden, with a pond, which had some very noisy frogs in it. There was veranda and porch, so we could sit outside and have a drink. It was like living in a hobbit house or...
"I was super excited to stay at this property.
The pluses...the Koy pond. The fish are amazing and love to eat. Also, the sounds at night from nature.
Would have been nice to have a lounger in the sun room rather than just chairs.
Not many other pluses. We tried to get connected to Internet. The welcome book didn't seem to match the house. The descriptions were off.
There were at least 5 remotes but none of them did anything. Only one turned off and on the TV. TV was activated through Roku....
"The house is great. There was an issue which the owners took care of promptly. This place does not have a/c and that is likely my fault. I'm sure I just missed it in the listing. The house wasn't too warm during the day but cooled down and sleeping at night was perfect. It is close to Hilo town. It is close to a general store if you need something and walking distance from a beach that apparently has seals at it frequently. We did not see any this trip. We had the house to ourselves....
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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