Find 3 Star Hotels in Okutsu Onsen from SAR 466

"職員很有善！"

"Unfortunately the property had electrical problems and we could not stay there. The management had already found us accommodation 500m away in a nice hotel, the price was the same and they catered for our dietary requirements at very short notice. Well done to the Komeyaclub staff for arranging all this."

"I like the Onsen and the dinner and breakfast was good conveient parking ,"

"チェックイン時の対応が長過ぎる点で、、、 場所的に長旅で疲れた状況なんで、ダラダラした説明は不快になります。例えば、街の説明はわかり易いしおりがあるから、川沿いの露天風呂以外の説明は必要無かったです。17時にチェックインなのに閉店してるヨーグルト屋さんの紹介をされてもね〜！って感じです。 それと、フロントは清潔感はあるのですが、変な匂いがします。 それと、チェックイン時の部屋の温度、3月前半なのに、エアコンの設定が冷房の22℃！入った瞬間、寒い！ってなりました。そのまま長い説明になり！だったんで、そこも不満に思いました。 温泉などは良かったから、長旅で疲れてるお客様の気持ちになって対応してくれると満足度が高まると思います。"

"Would be good to have simple cooking amenities like cooking oil, salt, pepper. Was only sent the unlocking number after I messaged (did not receive an email that was supposed to be sent 24 hrs before check-in). Location instructions was unclear from the booking confirmation, only managed to find accommodation after host contacted via whatsapp."

"Hotel onsen is excellent & hotel services are good "

"宿泊施設に大変良い施設です。 特に何もありません"

"Very good."

"바로 앞에 호수가 있어서 경치가 너무 아름답고, 목욕시설이 너무 좋아 피로가 한꺼번에 풀리는 느낌. 잠자리 역시 널찍하고, 편안했다. 종업원의 서비스도 맘에 들고, 아침 식사도 단아하며, 맛이 있었다. 문제점, 도착하니 예약사실이 없다며 거절한다. 당황, 한국으로 전화해서 확인을 어렵사리 했더니 그때서야 오케이, hotels.com의 처리 미숙으로 곤란을 겪었다."