"Bij het inchecken om 15 uur heb ik een uur moeten wachten om in de kamer te kunnen. Personeel zei steeds nog 10 minuten enz maar heeft één uur geduurd. Ze waren wel erg vriendelijk en gaven informatie. Alleen wachten met twee kinderen is niet leuk"
"I stayed at this hotel recently, and while the hotel itself was very nice, clean, and comfortable, my experience with the staff was unfortunately very disappointing.
The worst experience happened during breakfast. I accidentally picked up the wrong coffee cup from the coffee machine because the staff member was speaking to me only in Dutch, which I do not understand. Instead of realizing there was a language barrier and helping me, she became upset and spoke to me in a rude manner. Only after I...
"There’s no AC in this property. For an extra 20 francs you could be upgraded to a room with an AC unit. However you can’t adjust the climate (beacause of city law) therefore you’re in the same hot room as before.
I left the property 2 hours after I went into my room and moved to another hotel with AC and no restrictions."
"We stayed for 1 night before heading to the airport the next morning. It was clean and comfortable. It was going under renovation in the lobby but looked to be done soon. The staff set up our taxi to the airport the next morning when we checked in. It’s 18 francs to get to the airport the driver showed up about 10 minutes before we asked for and immediately took us to the airport."
"Welcoming reception! Helpful tips upon arrival. Great location! Room being ready upon arrival was a plus. Room amenities wonderful! Thank you for a great stay!"