"Loved the hotel and the room but our experience was tainted by the supercilious receptionist when we checked in. He was condescending and unhelpful. Spoke in a patronizing way when I asked whether my credit card would be charged after he demanded the actual card for security purposes.
Then when we asked about the northern lights he just pointed at a form on the counter, no explanation or anything.
A beautiful hotel let down by a receptionist who clearly finds it too taxing to greet new...
"The cottage we stayed in for the night was clean and cozy. We were there on a cloudy and rainy day/night, so we didn't see any, but it would be a great place to stay to see the northern lights with no light pollution!"
"Easy checkin. Great, convenient location with easy parking. We were able to see northern lights from the park across the street. Room was clean. Be aware a little warning if you are sensitive to damp scent, but it was not at all bothersome to our stay. We had a great time and would recommend!"
"We travelled mid- September. We really enjoyed our stay. The location was very convenient for walking the town or accessing hiking trails. The view from the guesthouse is fabulous. The host was on site when we arrived and back again in the morning which was nice. The kitchen and eating area were fabulous. We had the opportunity to do our laundry. We had a room upstairs and there was one WC and a separate shower area. There was a second shower downstairs. Bonus points for a great coffee machine...
"The check in was very frustrating and confusing, you had to go to another building but there were no visible or available directions. We were not the only ones having the same issue.
The rooms were microscopic, just enough room to shimy along the side of the bed. We were on the 2nd floor and just as we were settling in it sounded like a herd of elephants arrived upstairs. It was incredibly noisy!
You also weren’t able to see the numbers on the key pad to activate them.
The staff was nice when...
"The best place we stayed in on our entire trip! Accommodations were amazing, very spacious comfortable and clean. Great location in a cute town. Would definitely stay here again."
"Coming into Seydisfjordur was like driving into a fairytale. A stunning area. Checking into this property was the icing on the cake. The property was impeccable. A modern farmhouse feel that was clean and over the top amazing! We all wanted to stay longer, and we would recommend staying a lot longer in this area."
"The hotel was easy to get to and clean, there was always staff available. The lights didn’t work well in our room, the switches wouldn’t work sometimes or if they did they would shut off all the lights or one of them but it always seemed like a different light. Bathroom was nice, desk was great and so was breakfast. Would stay here again if I was planning more sightseeing in the area"
"Der Vermieter ist telefonisch nicht zu erreichen. Ein Code zum Öffnen der Tür wird entgegen vorheriger Ankündigung nicht mitgeteilt. Ob die vorab bezahlte Unterkunft bezogen werden kann, bleibt bis zur Ankunft eine offene Frage."
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